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Introduction

Overview

In the dynamic landscape of Indonesia’s digital evolution, Onero Solutions has stood tall as a digital pioneer, consistently shaping the forefront of technological advancements since its inception in 2013 under the legal entity PT Satu Resolusi Optima. Founded by industry visionaries Bobby Gunawan, Filbert Limena, and Boby Hartanto, all distinguished graduates of Binus University, Onero Solutions embodies a steadfast commitment to excellence and cutting-edge solutions.

Comprehensive Services for Digital Empowerment

Onero Solutions offers a spectrum of comprehensive services tailored to empower businesses in the digital age:

  1. Onero Web: Craft seamless digital experiences with our expertise in website creation and management, ensuring 99.9% uptime using the powerful WordPress platform.
  2. Onero Marketing: Implementing robust inbound marketing strategies, including SEO, Google Ads, and Meta Ads, we foster authentic audience connections that drive brand success.
  3. Onero CRM (Satuin.id): Transforming client relationships, our powerful CRM platform seamlessly integrates with WhatsApp, providing a dynamic tool for effective communication.
  4. Custom App Solutions: With a commitment to excellence, we provide top-tier software development for Android, iOS, and web-based systems, utilizing the Agile methodology with SCRUM.

Digital Statistics in Indonesia

Indonesia, recognized as the 3rd Largest Internet User in the Asia Pacific and the 5th Largest Globally, boasts impressive digital statistics:

  • 202.6 million total internet users (73.3% penetration).
  • 345.3 million mobile internet users (125.6% penetration).
  • 170 million social media users (96.8% penetration).

Strategically positioned in Indonesia, Onero Solutions leverages the country’s rapid growth in internet users and social media penetration. Beyond offering services, we actively advocate for the indispensable role of digitalization in ensuring the long-term sustainability of businesses.

Passionate Team and Hybrid Work Model

Our passionate and skilled team, embracing a hybrid working model across Indonesia, operates from offices in APL Tower Jakarta Barat and a development workshop in BSD City Tangerang. This geographical diversity allows us to harness the best talents, ensuring the delivery of unwavering quality in our services.

Guided by the philosophy “This is our best project ever,” our experienced professionals ensure effective teamwork, tailoring solutions to meet clients’ unique business needs. Our overarching goal is to create high-quality and impactful digital communications that stand the test of time.

Collaborating with you, we not only understand your target audience and your business, but also infuse our knowledge into your plans, enhancing business goals and reshaping your perception of the Internet’s potential.

We are in the business of building a digital ecosystem that helps businesses reach their maximum potential.

Why Choose Onero Solutions

Choosing Onero Solutions as your IT and digital partner comes with several compelling reasons:

  1. Trusted and Experienced: Onero Solutions is a seasoned IT and digital agency with a decade-long track record. Over the past 10 years, we have served a diverse clientele across various industries, establishing trust and reliability in every project.
  2. Experienced and Dedicated Team: Our team comprises skilled professionals in the fields of IT and digital marketing. With extensive experience and knowledge, our dedicated professionals are committed to delivering top-notch solutions tailored to your unique needs.
  3. Comprehensive Range of Services: Onero Solutions offers a wide spectrum of IT and digital marketing services. From website and mobile app development to digital marketing strategies, we provide end-to-end solutions to enhance your digital presence and drive business growth.
  4. Commitment to Quality and Professionalism: At Onero Solutions, we are unwavering in our commitment to providing quality and professional services. Our team consistently strives to deliver the best possible solutions to meet and exceed our clients’ expectations.

Benefits of Working with Onero Solutions

  1. Increase Business Visibility: Leverage Onero Solutions’ expertise to create responsive and user-friendly websites and mobile apps aligned with industry standards. Enhance your business visibility in the digital realm, attracting a wider audience.
  2. Boost Website Conversions: Our team can design responsive and user-friendly websites aimed at increasing your website conversions, ensuring a seamless and engaging user experience.
  3. Drive Business Sales: Onero Solutions specializes in developing effective digital marketing strategies to boost your business sales, tapping into the vast potential of the online market.
  4. Proven Track Record: With over 150++ successfully completed projects, Onero Solutions has earned the trust of clients ranging from large companies to startups and MSMEs. Our ability to consistently deliver quality and professional services sets us apart.
  5. A Decade of Excellence: Onero Solutions has been a stalwart in the industry for over 10 years. During this time, we have not only grown but have also positioned ourselves as one of the most trusted IT and digital agencies in Indonesia.
  6. High Client Satisfaction: Our clients consistently rate their satisfaction at an impressive average of 4.9/5. This demonstrates the high level of quality and satisfaction that Onero Solutions consistently delivers to its clients.

Choosing Onero Solutions means choosing a partner dedicated to your success, backed by a decade of industry expertise and a proven track record of client satisfaction. Contact us today to embark on a journey of digital excellence and business growth.

Join the Onero Movement

Beyond being service providers, we are your partners in the digital journey. From crafting digital masterpieces to transforming customer relations, our holistic approach ensures success is not just achieved but composed. With Onero Solutions, anticipate professional and high-quality digital solutions that elevate your brand to new heights. Join us on a journey where innovation meets impact, and success is not just a destination but a continuous evolution.

Product & Services

Onero Web

Unlock the potential of WordPress and enhance your online presence with Onero Solutions, your reliable ally in the creation of outstanding websites. Our proficiency goes beyond website development, offering a comprehensive array of services crafted to guarantee the success of your online platform:

Professional Technical Maintenance

Entrust the seamless management of your website’s technical facets to our dedicated professionals. We ensure continuous updates, robust security measures, and optimization for peak performance.

99.9% Uptime Guarantee

Rest assured that your website will be accessible 99.9% of the time, providing unwavering online presence and uninterrupted user experience.

SSL Certificates for Enhanced Security

Fortify your website and user interactions with robust SSL certificates, instilling trust and safeguarding sensitive data.

Top-Tier Website Performance Server & Hosting

Leverage the capabilities of our premium servers and hosting solutions, meticulously engineered to deliver exceptional website speed, responsiveness, and reliability.

A-Grade GT Metrix Results

Experience superior website performance consistently with A-grade GT Metrix results* – a tangible manifestation of our unwavering commitment to excellence.

Tailored Solutions for Diverse Needs

Our approach revolves around comprehending your distinct requirements, crafting solutions that seamlessly align with your vision and objectives.

Unwavering Support and Guidance

Count on our team for expert support and guidance at every stage of your journey, ensuring your satisfaction and success.

Partnering with Onero Solutions means embarking on a transformative digital journey. Together, we will create a WordPress-powered website that not only stands out but also engages your audience and delivers exceptional results.

*Please note that GT Metrix results may vary based on website features and complexity.

Onero Marketing

Onero Solutions offers various ways to enhance your inbound marketing strategy:

  • Website Design and Development:

High-quality website design and development are crucial for inbound marketing. Onero Solutions can assist in creating an attractive, informative, and user-friendly website, helping build relationships with potential customers.

  • Search Engine Optimization (SEO):

Utilizing effective SEO strategies, Onero Solutions helps improve your website’s visibility on search engines, making it easier for potential customers to find the products or services you offer.

  • Social Media Management:

Onero Solutions can manage your business’s social media by creating engaging and informative content. This aids in building relationships with potential customers and increasing positive interactions.

  • Content Marketing:

Effective content marketing requires engaging and relevant content. Onero Solutions collaborates with you to create and distribute content that captures the attention of your target audience.

  • Digital Advertising:

Through measurable digital advertising strategies, Onero Solutions helps you reach a broader audience, leveraging various advertising platforms such as search engines and social media.

Example Implementation of Onero Solutions’ Services in Inbound Marketing Strategy:

  • Website Design and Development:

Onero Solutions designs websites with compelling content and clear calls-to-action to prompt interactions from potential customers.

  • Search Engine Optimization (SEO):

Onero Solutions optimizes SEO on every website page, enhancing rankings and visibility on search engines.

  • Social Media Management:

Social media content created by Onero Solutions helps build positive relationships and encourages engagement from potential customers.

  • Content Marketing:

Onero Solutions produces informative and relevant blog content to attract audiences and solidify its position as a thought leader.

  • Digital Advertising:

Digital ads are crafted with precise targeting, increasing brand awareness and directing traffic to the website.

By leveraging Onero Solutions’ services, you can implement a holistic and effective inbound marketing strategy, generating interest from potential customers and boosting the success of your business.

Onero CRM (Satuin.id)

Onero CRM (Satuin.id) stands out as a powerful CRM platform that revolutionizes client relationship management by seamlessly integrating with WhatsApp, the world’s most popular messaging app in Indonesia. This integration empowers businesses to foster deeper connections with their clients, cultivate stronger relationships, and enhance overall customer satisfaction.

According to data from Statista, WhatsApp penetration in Indonesia reached 88.7% in 2023. This means that more than 88% of the Indonesian population uses WhatsApp. This penetration is even higher than the penetration of internet use in Indonesia, which reached 76.8%.

Digital customer behavior in interacting with a brand or company through WhatsApp can be divided into several categories, namely:

  1. Customer service: WhatsApp is a very popular customer service channel in Indonesia. According to a survey by Snapcart, 90% of Indonesians feel comfortable or agree to receive information from retailers they have visited before through WhatsApp. In addition, 79% of Indonesians want to receive information about promotions through WhatsApp.
  2. Sales: WhatsApp can also be used for sales. According to a survey by Tech in Asia, 48% of Indonesians want to receive information about new products or services through WhatsApp.
  3. Marketing: WhatsApp can be used to send promotions, send interesting content, and build communities. According to a survey by Hootsuite, WhatsApp is the most popular social media platform in Indonesia for receiving promotions.

Here are some examples of digital customer interactions with brands or companies through WhatsApp:

  • Customers contact customer service to ask for information about products or services.
  • Customers order products or services through WhatsApp.
  • Customers receive information and campaigns about promotions or discounts through WhatsApp.
  • Customers participate in contests or quizzes organized by brands or companies through WhatsApp.

With its high penetration and diverse behavior, WhatsApp is a very important communication channel for businesses in Indonesia. Businesses that want to improve customer relationships and grow their businesses need to leverage the advantages of WhatsApp.

Here are some specific examples of how businesses can use Satuin.id to improve customer relationships and grow their businesses:

Satuin.id is a Customer Relationship Management (CRM) platform that provides a variety of features to help businesses manage and analyze interactions with customers and customer data. Here are some key points about satuin.id:

Customer Information Management:

  • Allows easy storage and access to customer information.
  • Allows for updating customer data, including contact information, purchase history, and communication records.

Sales Monitoring Dashboard:

  • Brings together all revenue data in one dashboard.
  • Allows for monitoring sales performance, incoming deals, and revenue with an easy-to-understand view.

Unified WhatsApp Inbox:

  • Provides a single WhatsApp inbox for all customer service and sales agents.
  • Facilitates easy assignment of chats to agents based on availability and expertise.

Customer Data Segmentation:

  • Combines customer data into various categories.
  • Makes it easy to categorize customer needs for the right marketing strategy.

Integrated Form Builder:

  • Collects customer data through forms integrated with WhatsApp.
  • Integrated with pipelines and deal stages with customizable form parameters.

Campaign Creation:

  • Send personalized broadcast messages to specific customer segments.
  • Use multi-message templates to send multiple messages in a single broadcast.
  • Reduce the risk of getting banned by WhatsApp by sending relevant and non-spam messages.

File Management:

  • Makes it easy to organize, access, and share important documents and files.
  • Allows for uploading and storing documents such as images, presentations, and customer data.

Website and Link Bio Creation Features:

  • Allows for website creation through the platform.
  • Provides a feature to create a simple link bio.

With these features, Satuin.id aims to provide a complete solution for businesses in managing customer relationships, monitoring sales, and improving operational efficiency.

Summary:

  • The integration with WhatsApp is a major strength of satuin.id. This allows businesses to communicate with customers directly through WhatsApp, which is the most popular messaging app in Indonesia.
  • The sales monitoring dashboard is another valuable feature. This allows businesses to track their sales performance in real time, which can help them identify areas where they can improve.
  • The customer data segmentation feature can help businesses target their marketing campaigns more effectively. By segmenting customers based on their needs and interests, businesses can ensure that they are reaching the right people with the right message.
  • The integrated form builder is a convenient way for businesses to collect customer data. This data can then be used to improve customer service, marketing, and sales.
  • The website and link bio creation features can help businesses improve their online presence. This can help businesses attract new customers and generate leads.

Overall, Satuin.id is a powerful tool that businesses can use to improve customer relationships and grow their businesses. By understanding the penetration and behavior of Indonesian digital customers, businesses can develop effective strategies for using Satuin.id & WhatsApp to their advantage.

Onero Custom App Solutions

Onero Solutions stands as a premier provider of customized app development services in Indonesia, offering a diverse array of solutions encompassing mobile app development, web app development, and API development. Our commitment to utilizing cutting-edge technologies and industry best practices ensures the delivery of high-quality, user-friendly applications tailored to the unique needs of our clients.

Technologies

Onero Solutions leverages a spectrum of technologies in our custom app development, including:

  • Amazon Web Services (AWS): A comprehensive suite of cloud computing services offering global compute, storage, database, analytics, application, and deployment solutions.
  • Google Cloud Platform (GCP): Providing businesses with a broad set of global computing, storage, database, analytics, application, and deployment services.
  • Vue.js: A progressive JavaScript framework for building responsive user interfaces.
  • Flutter: A cross-platform mobile framework enabling the creation of native-looking apps for both iOS and Android.
  • Golang: A programming language designed for simplicity, efficiency, and expressiveness.
  • PHP: A widely-used general-purpose scripting language in web development.
  • Postgre: A reliable, scalable, and flexible relational database management system.
  • MySQL: A relational database management system known for its ease of use and performance.

Team

The Onero Solutions custom app development team comprises seasoned and skilled developers well-versed in the latest technologies and best practices. Led by Filbert Limena, our Chief Technology Officer with over 10 years of experience in the software development industry, the team operates from Jakarta, Indonesia, collaborating with partners spread across the country to offer global coverage and support.

Timeline

The development timeline for a custom app with Onero Solutions is determined by accumulated total points. Our development team achieves an average of 10 points per day, translating to approximately 20 days or one month for a 200-point project. Timeline variations depend on factors such as app complexity, required features, data volume, and security levels.

Custom Development Calculation System

Onero Solutions adopts a straightforward cost calculation of IDR 300,000 per point for custom app development. App cost varies based on complexity, required features, data volume, and security needs. The flexibility to exclude points from unnecessary modules enables clients to optimize app costs.

Source Code and User Stories

Clients receive the app’s source code, empowering them for future maintenance and customization. Onero Solutions employs a standard source code management system to facilitate easy review and modification.

User stories provided by clients are accepted but may undergo refinement to align with Onero Solutions’ standards, ensuring clarity, conciseness, and measurability.

Maintenance and Support

Onero Solutions offers a comprehensive suite of maintenance and support services, including bug fixes, feature updates, security updates, and performance optimization, ensuring clients’ apps remain up-to-date and operate seamlessly.

Contact Onero Solutions Today

Ready to elevate your digital presence and drive your business to new heights? Onero Solutions is your dedicated partner in custom app development, offering tailored solutions to meet your unique needs.

Unlock the potential of cutting-edge technologies and industry expertise – contact Onero Solutions now to kickstart your digital journey. Your success is our priority, and we look forward to creating innovative and user-friendly applications that align seamlessly with your business goals.

Feel free to initiate the conversation by contacting us through the provided channels. Let’s embark on this exciting journey together!

About Onero Solutions

As a leading IT solutions provider in Indonesia, Onero Solutions delivers services encompassing custom app development, web app development, mobile app development, and API development. Committed to employing the latest technologies and best practices, our team of experienced developers is dedicated to creating innovative and user-friendly applications. With a proven track record of successful project delivery, we stand as a reliable and experienced IT partner ready to help you achieve your business goals. Contact Onero Solutions today for excellence in IT solutions.